Outsourcing Done Differently
Large company leverage for small to medium business
Smart solutions for rapidly growing organisations
Brainsource helps organisations build a dedicated team, without having to worry about office facilities, IT, recruitment, HR, payroll, and more. Our operating model offers all the advantages of “the big end of town” without having to carry the internal knowledge, expertise and capacity to establish and manage an offshore facility.
“Brainbox has been a fantastic addition to our customer support function. Precious has been an invaluable resource & brought an incredibly high level of professionalism and customer service. She has integrated perfectly with our internal team, participates actively in group discussions, and her expertise has allowed us to support our customers even better than before.”
Cameron Pilbeam, Applied Education
Want to operarate 24×7, service different regions, or enter new markets? Outsourcing to the Philippines can provide this capability.
Scale quickly and efficiently by adding resources as and when you need them from a vast pool of qualified and available talent.
Save more than 50% on labour costs to maximise profits and supercharge growth. By outsourcing, you can do more with less.
Why Choose Us
Brainsource provides a gateway to thousands of highly qualified staff to deliver outstanding performance and agility to your organisation.
Brainsource is a 'full service' agency and handles all aspects of your offshore staff. A local service delivery manager acts as your liaison point into your offshore team for all matter relating to HR, although you interact with your staff member as if they were a member of your internal team.
Benefits of Outsourcing
Modern offices located adjacent to a premier special economic zone
Cut-down overhead expenses and focus on core business functions
Access to an enormous pool of qualified staff
Effective workflow systems focused on helping you grow
Get to know us
We are in ‘the people business’ and understand how to help you maximise the return from your outsourcing investment.
Like any investment, it’s not just the cost savings that matter (although these are substantial). True value from outsourcing lies in increasing agility and extending capability.
Our operating model is incredibly simple. You pay one low monthly fee and this encompasses salary, premises, facilities, internet access, even the computer and software. No hidden charges, no extras, no unexpected expenses. This brings certainty to your budget and easy calculation of the return on your outsourcing investment.
Unlike many outsourcing firms, we pay top salaries to encourage the best applicants. Our personnel department has a substantial wait list of candidates looking for positions with Brainsource because we also offer good working conditions and ongoing opportunities for professional development. Just like any other firm, we know that the hidden costs of recruitment and retraining usually outweigh any investment in developing our own people.
Our premises are located adjacent to one of the Philippines special economic zones, and along one of the largest trunk routes in the Philippines. This provides stability of power and other services, along with easy transportation options for staff. Our large, bright, modern offices are an attractive place to work and encourage employees to give their best performance.
Great comms is essential to keep outsource teams connected and productive. This is why we have a direct fibre connection running into the premises, and can offer unparalleled speed and stability for outsourced teams. Whether it be downloading large engineering drawings or video-conferencing, a direct fibre connection offers premium capacity and flexibility.
Build Your Team
Design / Marketing
SEO Writers and Specialist
Accounting and Payroll
Data Entry Specialist
Customer Service Representatives
Social Media Marketer
Loans and Debt Processor
Engage a resource via Brainsource to enjoy substantial savings over a traditional local hire
Brainsource delivers high-calibre personnel to fill a broad variety of roles, working from modern office facilities in the Philippines.
- Compliant employment contracts
What Companies Are Saying
“Brainbox has been a fantastic addition to our customer support function. Precious has been an invaluable resource & brought an incredibly high level of professionalism and customer service.. She has integrated perfectly with our internal team, participates actively in group discussions, and her expertise has allowed us to support our customers even better than before. The flexibility of being able to schedule support hours when our customers need them means that we can be more responsive to their needs, and her friendly can-do attitude means customers leave the support queue feeling satisfied and cared for.”
“Brainbox helped Kira through a difficult period with a transition of finance managers and some other changes in the business. Nica integrated well with the executive, helping with finance/tax matters, building executive dashboards and resolving other finance-related queries. Her work was always delivered on time, and her knowledge of the Australian tax and superannuation environment helped us to avoid risks and their associated costs.”
There are many possible reasons why offshoring or outsourcing could be for your business. Numerous case studies have proven the value of offshoring for any organisation. Some companies adapted to the remote work setup to cope with the recent pandemic and thrived in an offshoring and outsourcing environment. Zoom Video Communications is probably one of the best examples of such an organisation that utilises offshoring and outsourcing structure.
It’s no secret that large companies are utilising offshoring and outsourcing services to maintain their business operations. With the COVID-19 global lockdown demonstrating the possibility and capability to manage your workers from a remote location and keep business operations running despite the situation, we can expect a higher demand on offshoring and outsourcing services in the following years.
With offices in Australia and the Philippines, we also experienced sporadic periods of lockdown in both jurisdictions throughout the pandemic. During the prior lockdown, we developed some resilience to this circumstance, and used our multiple locations to ‘load-balance’ the business, re-allocating operating activities (wherever possible) to the area that was still trading.
Ready to scale your business?
Contact us today to learn more about how you can use outsourcing to your advantage or book a complementary consultation with us now!